How do i motivate employees to often use the NCR tool?
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In this kind of situations, you can use a model to help you describe the situation and get ideas about what can help you in promoting change.
Normally, people don’t change just because they don’t want to change. Look for what can motivate them to change and act on what can block the change.
As an example of anxiety, they may want to be afraid of any finger pointing to individual cases due to a better traceability around nonconformities. As an example of inertia, they may have genuine difficulties in using the NCR tool. Train them on its use.
Please find below more detailed information:
- QMS Change Management in 7 steps - https://advisera.com/9001academy/blog/2016/11/29/qms-change-management-in-7-steps/
- Enroll for free course - ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
- Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Jun 11, 2020