Operation controls beyond the company's power
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Answer:
ISO 14001 states that you need to apply controls to the level possible so in case that you mentioned you can print instruction for the product disposal so your customers can dispose it properly. You can state users manual as an operational control for this life-cycle stage.
For more information about life-cycle perspective, see: How does product life cycle influence environmental aspects according to ISO 14001:2015? https://advisera.com/14001academy/blog/2016/03/21/how-does-product-life-cycle-influence-environmental-aspects-according-to-iso-140012015/
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Feb 02, 2017