IATF 16949 / Operator observance audit
May I know, operator observance audit covers in which clause?
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I am not sure I understood your question entirely. However, there is no direct operator observance audit issue in the IATF 16949 standard.
But what I understand is, the issue of layer audit, which is the customer-specific requirement of FORD and GM. Operator behaviors are routinely monitored during layer audits.
Layer audit is also the subject of a manufacturing process audit, and the IATF 16949 standard number is 184.108.40.206 under internal audit requirement.
The following article may be of help:
IATF 16949 Audit Types & How they Affect Process Improvement https://advisera.com/16949academy/blog/2017/11/01/iatf-16949-audit-types-how-they-affect-process-improvement/
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