Opportunities without private competitors
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My first question is: we are a state power station for the production of electricity and our product is sold to our customers through the state transport network too. In this case how can we define our opportunities knowing that we have no private competitors?
Answer:
Although your organization has no private competitors, perhaps it has performance objectives aligned with its mission, or perhaps to comply with legal or regulatory obligations. Your organization can determine opportunities that can increase the likelihood of meeting expected results or reducing the probability of undesired results.
My second question is: for example, a maintenance process, our agents maintain the power station using our own spare part. in this case how to define the opportunities of the process?
Answer:
What are the expected results for the maintenance process?
Uptime of the power plant? Mean time between failure of the po wer plant? Average failure time? Maintenance costs?
Can your organization determine opportunities that, if followed, can help meet improved performance? For example, the substitution of an old equipment can pay itself in three years by reducing failure time and improving process efficiency. For example, a practical training with a particular equipment, very expensive in terms of maintenance, can reduce maintenance costs very much.
The following material will provide you information about opportunities:
- ISO 9001 – How to address risks and opportunities in ISO 9001 - https://advisera.com/9001academy/blog/2016/06/21/how-to-address-risks-and-opportunities-in-iso-9001/
- Free course – ISO 9001:2015 Internal Auditor Course - https://advisera.com/training/iso-9001-internal-auditor-course/
· - book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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May 15, 2019