Performance Evaluation for ISO 9001:2015

Answer:

The clause 9.1.1 requires organization to determine what needs to be monitored and measured , how and when the monitoring and measurement will be performed and to retain records as an evidence of monitoring and measuring. In simple terms, that can be key performance indicators that you defined for your processes and you need to have a records about the monitoring and measuring the KPIs. Here you can find a free preview of our Matrix of Key Performance Indicators https://advisera.com/9001academy/documentation/matrix-key-performance-indicators/

For more information, see: How to implement the Check phase (performance evaluation) in the QMS according to ISO 9001:2015 https://advisera.com/9001academy/blog/2015/11/17/how-to-implement-the-check-phase-performance-evaluation-in-the-qms-according-to-iso-90012015/

The clause 9.1.3 defines what data should b e analysed and with what purpose, our toolkit contains one simple record with this purpose, you can find the free preview of Data Analysis Report here https://advisera.com/9001academy/documentation/data-analysis-report-2/