Policy/plan/objectives in ISO 9001:2015 Toolkit

Response:

Top management of the organization must be actively involved in the definition of both the quality policy and quality objectives to comply with the leadership requirements of ISO 9001:2015. This is written and defined in our templates for quality policy and quality objectives.

Quality policy is included in folder 2 and all the necessary comments to help your company to define your QMS policy and adapt the template to your specific situation.

For more information about the quality policy, you can see these articles:
- How to write a good quality policy: https://advisera.com/9001academy/blog/2014/03/25/write-good-quality-policy/
- How does the ISO 9001:2015 revision affect the quality policy: https://advisera.com/9001academy/blog/2018/04/10/how-does-the-iso-90012015-revision-affect-the-quality-policy/

Objectives and planning to achieve them are included in t he Appendix 1 of Folder 2. This template also contains several comments to properly define these objectives by the top management and relevant people of the organization. Regarding the planning to achieve the objectives, top management and other people need to determine the activities carried out, responsible person/s for every specific objective listed, deadlines, different resources to reach the objectives, etc.

This article can help you to stablish good quality objectives and plans to achieve them:
- How to write good quality objectives: https://advisera.com/9001academy/knowledgebase/how-to-write-good-quality-objectives/

You can also see these materials to help you with the quality policy and quality objectives:
- Book – Discover ISO 9001:2015 through practical examples: https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
- Free on-line training – ISO 9001:2015 Foundations: https://advisera.com/training/iso-9001-foundations-course/