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Privacy of customer data

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Guest user Created:   Sep 03, 2019 Last commented:   Sep 03, 2019

Privacy of customer data

We are providing cloud hosting services to various companies, and we do not know which kind of data they are processing on our servers. How do we fill out the Policy for Data Privacy since we do not have access to our customer data?

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ISO 27001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 27001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

Expert
Rhand Leal Sep 03, 2019

Answer:

Even though you do not have access to data processed by the customer, you still have access to some kind of data from your customer, like email addresses for support contact, personal data of the person responsible for the contract/ service agreement, financial data for billing process, etc.

So, you have to consider this kind of data on your your Policy for Data Privacy.

The main tip here is the question: which information the customer has to send me so I can setup his service and billed him?

If you have any specific doubts in mind please contact us, so you can help you with them.
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Sep 03, 2019

Sep 03, 2019