Guest user Created: Apr 19, 2018 Last commented: Apr 19, 2018

Process modeling

"I am interested in becoming a business process specialist and wondering if you have any book or guide that you can share on how to develop business processes for a business entity /department to fulfill ISO standard requirements e.g ISO 9001.”

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Carlos Pereira da Cruz Apr 19, 2018

Answer:

If you see my book “Discover ISO 9001:2015 Through Practical Examples” (see link below) and click on the left “Click to Look Inside” you can see how to model an organization using the process approach and then, how to map each process with simple techniques.

The following material will provide you information about the process approach:

- ISO 9001 – ISO 9001: The importance of the process approach - https://advisera.com/9001academy/blog/2015/12/01/iso-9001-the-importance-of-the-process-approach/
- free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/

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Apr 19, 2018

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