Processes vs. Departments
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Answer:
Every department has processes that are their responsibility. For example the HR department is responsible for recruitment and for providing necessary training for employees. So, they may decide to create Procedure for Human Resources that will explain how they execute their processes but that is not mandatory by the ISO 9001.
For more information, see:
- Deciding Which Procedures to Document in QMS https://advisera.com/9001academy/blog/2013/11/26/deciding-procedures-document-qms/
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Jan 12, 2016

