Property belonging to customers or external providers

Answer:

If a customer provides some type of software that it is used for the preparation or execution of an order in the manufacturing process that is included in clause 8.5.3 of ISO 9001:2015. In the case of an external provider, that is included in the same clause if there is some previous agreement about obligations. You can buy an input for your manufacturing process and assume with the external provider that you will not share that input with other organizations. For example, you are a franchisee and receive software from your franchiser with some agreement about intellectual property and other obligations.

The following material will provide you information about the clause 8.5:

ISO 9001 – ISO 9001:2015 clause 8.5 Product realization – Practical examples for compliance - https://advisera.com/9001academy/blog/2015/11/03/iso-90012015-clause-8-5-product-realization-practical-examples-for-compliance/ 0012015-clause-8-5-product-realization-practical-examples-for-compliance/
free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
-book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/