Providing evidence for clauses without mandatory documents

Answer:

The fact that there are no mandatory documents doesn't mean that documenting them is forbidden. Actually, some requirements are much easier to meet f there is some records of the actions taken. In case when there are no records or documents, the auditor will have to put additional effort to determine whether the requirements are met and it is usually done through interviews and observing activities.

When it comes to internal and external issues, the auditor will have to speak with the top management and other relevant roles to determine whether the organization have considered and defined context of the organization.

In case of interested parties and their needs and expectations, it is really hard to meet the requirements without any reco rd although there are no requirements for documenting this clause.For example, there must be contracts where needs and expectations of interested parties (e.g. customers, subcontractors, etc) are stated, or laws and regulations relevant to the organization business.

For risks and opportunities, if they are not documented, there must be some written trace of the actions taken, so it is up to the auditor to find them.

For more information, see: List of mandatory documents required by ISO 9001:2015 https://advisera.com/9001academy/knowledgebase/list-of-mandatory-documents-required-by-iso-90012015/