QMS implementation priority
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Answer:
Based on my personal experience I cannot agree that there is one universal answer. Some parts/components of a QMS will deliver faster results when organizations live a certain situation, other parts/components of a QMS will deliver faster results when organizations live another situation. Presently, I can remember the case of a SME with too much demand where starting with the process approach was critical to avoid losing customers, and I can remember the case of another SME, with not enough demand, where starting with a strategic orientation and customer focus was critical to find a direction, a purpose. Perhaps you could design 2/3 situations where a SME can be and study patterns for each situation.
The following material will provide you information about QMS implementation:
- free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Feb 28, 2018