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Quality Culture and Product Risk Assessment

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Guest user Created:   Mar 03, 2023 Last commented:   Mar 06, 2023

Quality Culture and Product Risk Assessment

I want some help on how to approach quality culture and product risk assessment. 

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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Carlos Pereira da Cruz Mar 06, 2023

Some ideas about promoting a quality culture:

  • Focus on your target customers (different customer groups want and value different things and your company cannot serve all at the same time)
  • Promote an outside-in approach (it’s not your outputs, it’s your customers needs)
  • Measure customer satisfaction
  • Promote continual improvement
  • Train people
  • Support all previous actions with a set of company values acting as a framework

About product risk assessment:

  • Answer this question – what can go wrong with your product?
  • At the end of life
  • While be used by users
  • While being delivered
  • While being manufactured

Determine risks, and evaluate potential consequences and probability – check this free webinar on demand:

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Mar 03, 2023

Mar 06, 2023