Quality Management Metrix
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ISO 9001 PROCEDURE FOR MANAGEMENT REVIEW
Define how to perform the QMS review by the top management.
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ISO 9001 PROCEDURE FOR MANAGEMENT REVIEW
Define how to perform the QMS review by the top management.
Get it now
ISO 9001 PROCEDURE FOR MANAGEMENT REVIEW
Define how to perform the QMS review by the top management.
Get it now
Answer:
The purpose of implementation of metrics in quality management system is to determine performance of the QMS. In order to achieve that, you need to define KPIs (Key Performance Indicators) for every process. KPIs should be defined in a way that provides you with information whether the process is delivering the expected outcome or some improvements are needed for the process.
For more information, see: How to define Key Performance Indicators for a QMS based on ISO 9001 https://advisera.com/9001academy/24/define-key-performance-indicators-qms-based-iso-9001/-iso-9001/
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May 03, 2017