Records of training, skills, experience & qualifications

We've received the following question: "...What do we actually look for in terms of evidence for Records of training, skills, experience & qualifications 7.2 in the ISO 27001:2013? Answer: Regarding trainning and skills, you should look on the trainning certificates, duration, and their content. For experience you should look on customer reference letters from activities provided by employees. Regarding qualifications you should look on the academic qualifications and certifications. Trainning, Skills and qualifications records shall be in accordance with each the role profile. It is common to find those records as part of the employees process in the Human Resources Department.