Risks and opportunities and SWOT
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Answer:
The organization needs to determine risks related to the context of the organization which means clauses 4.1 and 4.2. SWOT analysis as a methodology was developed long time ago and it doesn't fit 100% into the terminology or needs of the standard. The approach you took is in line with the requirements of the standard and this is a good way to distinguish internal and external issues.
For more information, see: ISO 9001:2015 Case study: Context of the organization as a success factor in manufacturing company https://advisera.com/9001academy/blog/2016/10/11/iso-90012015-case-study-context-of-the-organization-as-a-success-factor-in-manufacturing-company/
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Jun 01, 2017