Risks and store departments

Answer:

Risk is the effect of uncertainty on an expected result. That effect can be positive or negative, if positive it is an opportunity, if negative it is a risk. So, I would start by listing the expected results, objectives, and undesirable results for a department store.

As objectives, to be monitored I can think about sales; complaints, sellouts, markups, markdowns, …

What can help or hinder meeting those objectives?

· Good or bad quality supplies;

· Good or bad brands;

· Good or bad designs;

· More or less differentiation from other stores and e-commerce;

· Good or bad economic mood.

The following material will provide you information about the risk-based approach:

- ISO 9001 – How to address risks and opportunities in ISO 9001 - https://advisera.com/9001academy/blog/2016/06/21/how-to-address-risks-and-opportunities-in-iso-9001/
- Risk-based thinking replacing preventive action in ISO 9001:2015 – The benefits - https://advisera.com/9001academy/knowledgebase/risk-based-thinking-replacing-preventive-action-in-iso-90012015-the-benefits/
- ISO 9001:2015 Risk Management Toolkit - https://advisera.com/9001academy/iso-90012015-risk-management-toolkit/
- free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/