Guest user Created: Oct 07, 2020 Last commented: Oct 07, 2020

Root cause analysis and corrective action plan

When we get ourselves checked for surveillance of ISO 27001 standard, we do receive non-conformities. We perform a root cause analysis and corrective action plan for the non-conformities and work to conform them. I would like to know if you have a template to perform the root cause analysis like the fishbone method etc.

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Rhand Leal Oct 07, 2020

Root cause analysis can be performed in several ways, and since these approaches are easily findable on the Internet we do not have specific templates for them, but you can find useful information about 5 why and fishbone diagram in this article:
- How to use root cause analysis to support corrective actions in your QMS https://advisera.com/9001academy/blog/2016/03/01/how-to-use-root-cause-analysis-to-support-corrective-actions-in-your-qms/

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Oct 07, 2020

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