Safety file non compliant with ISO 9001

Answer:

The good start is to see if the client already stated which policies are not compliant with ISO 9001 and what clauses are in question. If you have such information provided by the client, you can start with correcting this part o your policies.

If you weren't provided with any other information rather than your documents are not compliant with the standard, then you probably have a lots of nonconformities and they didn't want to bother by stating individual clauses of the standard. In this case, you will have to audit your procedures and policies against ISO 9001 and see exactly what parts of your documentation are not compliant with ISO 9001 and then try to correct them. If you do not ave text of the standard, I suggest you to use Internal Audit Checklist that contains all requirements of the sta ndard in form of "yes or no" questions. Here you can download free preview of such checklist https://advisera.com/9001academy/documentation/internal-audit-checklist/