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Scope and external providers

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Guest user Created:   Mar 21, 2019 Last commented:   Mar 26, 2019

Scope and external providers

I have a question and I really appreciate your help:We are a manufacturer of sealants and tape. However, there are a few items (like spray paint, some specialty sealants etc.) that we buy in OUR own brand from European suppliers and we just sell (without actually having anything to do with their production). Should these products be included in the scope of our Quality manual?
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Iciar Gallo Mar 21, 2019

If yes, how should they be treated – as outsourced processes? Or the way we treat suppliers of raw material (given that they are actually finished product and not raw material to be used in production)

Answer:

If the scope of your quality management system (and not the scope of the quality manual) includes all processes within your company and products then you should include those products in the scope of your QMS. Also you will need to apply the appropriate criteria to the external providers since it is a requirement of ISO 9001:2015 considering they provide products already finished.

For more information, see the following materials:
- Article - How to c ontrol outsourced processes using ISO 9001: https://advisera.com/9001academy/blog/2015/05/05/how-to-control-outsourced-processes-using-iso-9001/
- Article - How to evaluate supplier performance according to ISO 9001:2015: https://advisera.com/9001academy/blog/2015/10/27/how-to-evaluate-supplier-performance-according-to-iso-90012015/
- Book – Discover ISO 9001:2015 through practical examples: https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
- Free on-line training – ISO 9001:2015 Foundations: https://advisera.com/training/iso-9001-foundations-course/

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vlademir Mar 26, 2019

Thank you for this opportunity to ask, though the above question (on scope & external provider) may be similar in our case somehow. I'd like to understand more on the limitations that we may set in our scope to have based on the requirement of 9001-2015 standard. You see, we are in a warehousing operation as a 2nd party service provider and our principal is the manufacturing of the food industry. Our principal has a global QMS business life cycle from manufacturing-storing-distribution-customer, whereas the storing is the only pace we are handling. My question would be, is it necessary for us to tailor fit the global QMS scope of our principal or we should keep only the storing or warehousing scope base on our contract that covers the inbound to outbound lifecycle and how does it make different from 45001, and 14001 standards?

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Iciar Gallo Mar 28, 2019

If I understood well your question, this is the answer - If your activity covers just warehousing operation, then your scope will include just this activity and the processes involved in it. Same thing will be for ISO 45001 and ISO 14001, just with a different approach, ISO 45001 in occupatonal health and safety and IsO 14001 in environmental protection.

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