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Separate procedures for contractor and subcontractor

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Guest user Created:   Jan 23, 2019 Last commented:   Jan 23, 2019

Separate procedures for contractor and subcontractor

"In our company, we have projects that are done in-house and others are done by subcontractors. We have been using the same process and projects manual all the time. We have noticed lately that more control are to be put on the projects done in-house and decided to draft a separate procedure for the projects done in-house. We will still use the one we already have for the projects done by subcontractors. I was told that we cannot have 2 separate procedures based on clause 4.2 Understanding the needs and expectations of interested parties, in the ISO 9001 standards. Can you please confirm if this feasible or not?
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Carlos Pereira da Cruz Jan 23, 2019

For clarification, we are a telecoms infrastructure provider. We do site build that involves civil and telecom works.”

Answer:
There is nothing in clause 4.2 of ISO 9001:2015 that forbids an organization of doing what you want to do. More, there is no clause in ISO 9001:2015 that goes against that practice.

What I recommend in each procedure is being very clear about the scope of application.

I can think that you r company and its subcontractors want and are concerned with quality control, cost control and time control. I can imagine a situation where your company is OK with quality and time performance but wants to improve cost control performance. At the same time, for your company as long as subcontractor’s quality and time control are OK, cost control is not a problem because your company only pay what was agreed. One can imagine a situation where subcontractors control costs more effectively than your own company and improving cost control is not a priority.

The following material will provide you information about subcontracting:
- ISO 9001 – How to control outsourced processes using ISO 9001 - https://advisera.com/9001academy/blog/2015/05/05/how-to-control-outsourced-processes-using-iso-9001/
- free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/

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Jan 23, 2019

Jan 23, 2019

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