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Submitting CAPA for NC on opportunities for Improvement

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Guest user Created:   Oct 18, 2021 Last commented:   Oct 18, 2021

Submitting CAPA for NC on opportunities for Improvement

I had a query. Can you kindly support me? Do we need to submit CAPA for NC on opportunities for improvement?
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ISO 27001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 27001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Rhand Leal Oct 18, 2021

I’m assuming that the opportunity for improvement came from the auditor.

Considering that, first is important to note that Opportunities for Improvement are recommendations of the auditor, and never will be a Non-Conformity.

By pointing an Opportunity for Improvement, the auditor only wants the organization to take a look at a situation to evaluate if it is worthy to take action to achieve suggested benefits. If the organization decides to take no action, there will be no problem at all.

Considering that, an organization may or may not submit an Action Plan for an Opportunity for Improvement. Please note that I used the term Action Plan because Preventive Action is not required by ISO 27001, so the term Corrective and Preventive Action (CAPA) would not be appropriate for this situation.

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Oct 18, 2021

Oct 18, 2021