Could you please tell me in detail what are the things the auditor will be checking during the first surveillance audit?
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The surveillance audit will be used to verify that the quality management system is still working, and procedures are being used. Particular attention will be paid to verifying the actions taken to close any non-conformities raised during the certification audit. The records associated with the system review, internal audits, complaints, treatment of non-conformities and development of corrective actions will be audited. some processes will be audited at random to prove that the system continues to be followed.
You can find more information below:
- What is an ISO 9001 surveillance audit? - https://advisera.com/9001academy/blog/2016/10/18/what-is-an-iso-9001-surveillance-audit/
- Surveillance visits vs. certification audits - https://advisera.com/27001academy/knowledgebase/surveillance-visits-vs-certification-audits/
- ISO 9001:2015 Lead Auditor Training Course - https://advisera.com/training/iso-9001-lead-auditor-course/
- Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Aug 11, 2020