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Surveillance audit

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Juanito Created:   Jul 12, 2017 Last commented:   Jul 14, 2017

Surveillance audit

Hi! please assist me to my concerned. 1. We have upcoming surveillance audit by september 2017. and the expiration of are certificate is april 2018. what if the auditor found a 1 or 2 major NC what will be happen to are certificate. 2. How long is the compliance for the identified major NC. 3. And what if the auditor didn't satisfy for the compliance of the major NC. Thank you.
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Step-by-step implementation for smaller companies.

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Strahinja Stojanovic Jul 14, 2017

Hi Juanito,

Here are the answers to your questions:

1. If you are having major NCs during surveillance audit, you will be requested by the certification body to remove the NCs in order to maintain the certificate.

2. The certification body will give you some time-frame to resolve the NCs and once you provide evidence that the NCs are removed, your certificate will continue to be valid.

3. The certification body can give you another chance to fix the NCs or they can revoke your certificate.

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Juanito Jul 14, 2017

Thank you for the information that you given to me. this ideas are big help to me.

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Jul 12, 2017

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