The culture of an organization

ISO 9001:2015 does not require the study of the culture of an organization. There is only one mention to culture, in note 3 to clause 4.1.

While determining internal context issues one can consider the organization’s culture. For example, the experience and proficiency in working for a particular set of customers, the ability to develop new products in a short period, the capacity to develop and optimize very efficient processes.

The following material will provide you information about the context of an organization:

- ISO 9001 – ISO 9001:2015 Case study: Context of the organization as a success factor in manufacturing company - https://advisera.com/9001academy/blog/2016/10/11/iso-90012015-case-study-context-of-the-organization-as-a-success-factor-in-manufacturing-company/
- ISO 9001 - How to identify the context of the organization in ISO 9001:2015 - https://advisera.com/9001academy/knowledgebase/how-to-identify-the-context-of-the-organization-in-iso-90012015/
- Case study for ISO 9001:2015 transition in a construction company - https://info.advisera.com/9001academy/free-download/case-study-for-iso-9001-2015-transition-in-a-construction-company
- free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/