Hi dear Sir/Madam
My Tinder account is banned for a lifetime and I cannot access Tinder anymore but my IP, Apple ID, and other details are not deleted from the system .they claim that they use it to prevent me to open a new account again. When it was banned I tried to open and it is automatically banned because of my Apple ID. Even they kept my Credit card details. I asked them to delete it and they do not. I even want to talk with Apple that why they let to happen this.
I want to learn is it legal they do?
The legal basis for processing personal data is to fulfill a contract obligation, that is provide you access to the platform of Tinder. Tinder can store your personal data (Apple ID in order to verify the user) as long as they provide you the service and even after the termination of the contract if there is any reason (legal action, bookkeeping requirements, tax laws provisions) that requires Tinder to store such information.
Under Article 15 GDPR, you have the right to ask Tinder to let you know exactly what kind of data they process, what is the legal basis of data processing, and how long the data will be stored, according to the minimization principle, to delete any personal data that is not necessary to be processed anymore (i.e. if you did not make any purchase, there might be no reason to store the credit cards details and demand them to delete it) as stated in Article 17 par. 1 a) GDPR.
Tinder might reject your request by claiming to have the right to store your personal data, if you believe that your rights are compressed you can lodge a complaint to the Supervisory Authority of your home country.
Here you can find more information on data subjects rights and the right to be forgotten: