We are new company and want to implement the IMS (ISO 9001:2015) but it seems the General Manager don't understand his role for developing and implementing the system. How do i assist him to write his own SOP?
According to clause 5 of ISO 9001:2015 top managements needs to demonstate is engaged and performs quality management system activities.
Specifically the new standard expects from the top management to be involved in the following activities, which you could include in his SOP:
- The establishment of a quality policy and quality objectives compatible with the context and strategic direction of the organisation
- The integration of the QMS into the organisation’s business processes
- The availability of resources needed for the QMS