Top management involvemenr
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Answer:
According to clause 5 of ISO 9001:2015 top managements needs to demonstate is engaged and performs quality management system activities.
Specifically the new standard expects from the top management to be involved in the following activities, which you could include in his SOP:
- The establishment of a quality policy and quality objectives compatible with the context and strategic direction of the organisation
- The integration of the QMS into the organisation’s business processes
- The availability of resources needed for the QMS
These materials can help you to understand the leadership importance in ISO 9001:2015:
- How to comply with new leadership requirements in ISO 9001:2015: https://advisera.com/9001academy/knowledgebase/how-to-comply-with-new-leadership-requirements-in-iso-90012015/
- To what extent should top management be involved in your QMS: https://advisera.com/9001academy/blog/2016/11/22/to-what-extent-should-top-management-be-involved-in-your-qms/
- Book - Discover ISO 9001:2015 through practical examples: https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
- ISO 9001:2015 free on line course - ISO 9001:2015 Foundations Course: https://advisera.com/training/iso-9001-foundations-course/
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Oct 03, 2018