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ISO 9000:2015, the standard about vocabulary, defines top management as a person or group who commands and controls an organization at the highest level. So, each organization should consider what is, in their own case, the highest level. In a small organization, top management can be the owner. In a big corporation, top management can be a member of the board, nominated to be the top authority about the quality management system.
The following material will provide you with information about risks and opportunities:
- Article - How to comply with new leadership requirements in ISO 9001:2015 - https://advisera.com/9001academy/knowledgebase/how-to-comply-with-new-leadership-requirements-in-iso-90012015/
- Article - To what extent should top management be involved in your QMS? - https://advisera.com/9001academy/blog/2016/11/22/to-what-extent-should-top-management-be-involved-in-your-qms/
- Enroll for free course - ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Nov 13, 2019