Guest user Created: Sep 03, 2018 Last commented: Sep 03, 2018

What clause of ISO 9001

"Which clause of the ISO 9001:2015 standard requires one to consider the need to check if the organization has the capacity to fulfill a customer's order and also to do vendor rating?”

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Carlos Pereira da Cruz Sep 03, 2018

Answer:

Clause 8.2.3 is about the need to check if the organization has the capacity to fulfill a customer’s order. Clause 8.4.1 (last paragraph) can be interpreted, not mandatory, as a need to do supplier rating.

The following material will provide you information about relationships with customers:

- ISO 9001 – How the ISO 9001:2015 standard can help improve relationships with your customers - https://advisera.com/9001academy/blog/2016/02/23/how-the-iso-90012015-standard-can-help-improve-relationships-with-your-customers/
- free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/

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Sep 03, 2018

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