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Where to start with ISO 9001 implementation

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Guest user Created:   Apr 04, 2016 Last commented:   Apr 04, 2016

Where to start with ISO 9001 implementation

I have recently started a new job in South Africa for and Environmental and Communication Consultancy company. I thought you would be able to be able to assist me, and your urgent guidance will be greatly appreciated. Basically the company's core business is consultancy, conducting EIAs, environmental project management, mining environmental management programs,integrated waste management and environmental management plans, training on environmental and waste management, landfill operation and supervision, water and roads and civil engineering to mention but a few of the consulting service. They want me to implement ISO 9001:2015 for their company so that they can be Certified.
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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Strahinja Stojanovic Apr 04, 2016

Where do i start.
1. I know i am supposed to have a quality policy
2.The company mainly consults on EIAs, so correct me if i am wrong, i am supposed to understand the stages of the EIA process. I should have a project plan for the implementation of quality systems in this process from the Basic Assessment Report, Environmental Impact Report, Scoping report e tc. I should document the procedures for work done at each level
3.If it was OHSAS or ISO 14001, i know i would do a risk assessment or impact /aspect register, but in this case, not sure what i would do there.Do a risk register for poor quality documentation and the control measure to ensure quality products and services?. Where can i get templates for the risk assessemnt
4.Have checklists for documents that need to be produced by the company for the client,
5. An organogram , that would include the clients being sevices, not sure i know zve safety file and contents of safety file.
6.Would need to ensure quality in terms of administrative documents : of invoices, employees IDs, filing of all work being done for the different projects, both in soft copy and hard copy in a systematic way for tracing records

What have i left out, do u have anything else that i could use. and templates for documentation that i need to do

Answer:

The best way to start is to conduct GAP analysis to determine to what extent the company is already compliant with the standard and what needs to be done to achieve the full compliance with ISO 9001:2015, here is the link to our free GAP Analysis Tool https://advisera.com/9001academy/iso-9001-gap-analysis-tool/ Once you determine this you can develop a project plan for the implementation and define deadlines, responsibilities, resources, etc.

Here are the answers to your questions:

1. Yes there should be quality policy, here is the article that can be interesting for you:
- How to Write a Good Quality Policy https://advisera.com/9001academy/blog/2014/03/25/write-good-quality-policy/

2. Yes, you need to identify all the processes inside the company and determine how they relate to the requirements of the standard and what needs to be done to ensure that the processes are compliant with the standard. There is no specific requirement to document every process in the company but it is very common since it helps with achieving compliance with the requirements for each process.

3. Requirements to address risks and opportunities in ISO 9001 is very different from ISO 14001 and OHSAS 18001, ISO 9001 does not require methodology or written procedure and it doesn't require any records to be made and the scope of the assessment is completely different, for more information, see this article Methodology for ISO 9001 Risk Analysis https://advisera.com/9001academy/blog/2015/09/01/methodology-for-iso-9001-risk-analysis/

4. Here you can find the free whitepaper Checklist of Mandatory Documentation Required by ISO 9001:2015 https://advisera.com/9001academy/free-downloads//

5. I don't understand this question

6. It all depends on how you develop your system and what is included in the scope of the QMS, it can be done but it is not mandatory by the standard.

For more information about ISO 9001 implementation steps, see: ISO 9001 Implementation Diagram https://advisera.com/9001academy/free-downloads//

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Apr 04, 2016

Apr 04, 2016

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