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Processes and activities
I need some help distinguishing between process and activity/action on the quality objectives template. I see process as things being done that directly affect the objective? Activities or actions as defining the objective in terms outcome? Any direction would be greatly appreciated.
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ISO 9001 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
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ISO 9001 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more
ISO 9001 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more
Expert
Strahinja Stojanovic
Apr 15, 2016
Answer:
The process is a series of activities that deliver desired result. The column "Activity/Action" in our Appendix 1 – Quality Objectives is for defining action to accomplish the objective and doesn't have to be related to the activities in the process.
For more information, see: How to Write Good Quality Objectives https://advisera.com/9001academy/knowledgebase/how-to-write-good-quality-objectives/
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Apr 15, 2016
Apr 15, 2016
Apr 15, 2016