Scope of the QMS - our document
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Answer:
The chapter 3.1 refers to the processes inside your company that are included in the scope of the quality management system, if we take your example it can be something like this:
"The processes of our company that are included in scope of the QMS are:
Purchasing
Sales
Production of nuts and bolts
Warehousing
Transportation"
In the section 3.2 you need to write the products and services your organization provide that are included in the scope of your QMS:
"Our Quality Management System covers production and delivery of nuts and bolts."
In the section 3.3 you need to describe what units and functions are included in the scope and how they are separated from the ones that are not included in the scope. To expand your example, let's say that the company produces not only nuts and bolts but also screwdrivers and production of screwdrivers is excluded form the QMS scope. In that case, you need to write something like this:
"Scope of our quality management system covers purchasing and sales department, department for production of nuts and bolts and transportation department. Department for screwdrivers production is not inside the scope of the QMS and it is divided in the separate facility on another location"
The chapter 3.4 requires you to define all locations of your company that are included in your QMS scope, for example:
"Administrative building, 123 boulevard, New York
Production facility, 456 street, Boston"
The chapter 3.5 requires you to list organizational elements (units, departments, processes, etc.) that are excluded from the scope. In our example it would be:
"Accounting
Production of screwdrivers"
For more information read this article:
- How to define the scope of the QMS according to ISO 9001:2015 https://advisera.com/9001academy/knowledgebase/how-to-define-the-scope-of-the-qms-according-to-iso-90012015/
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Jan 12, 2016