Guest user Created: Jun 15, 2017 Last commented: Jun 15, 2017

Defects and reworks

If I write up a part on a discrepancy report, then as a team my Q.E. and M.E. decide that the part is re-workable and writes up the nonconforming product on a rework work order, can I close out the discrepancy report to the rework disposition regardless of whether or not the rework fixes the nonconformity. In the case where it does not, or creates a new defect I would then write up a new discrepancy report that would require a new disposition. Basically I want to know if a rework work order is sufficient in positively identifying non conforming material so I don't end up in the situation where product can not be physically found in the plant, but the DR is still open, pending "final" disposition because we waited until the end of the line instead of taking care of it at the front end.

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Strahinja Stojanovic Jun 15, 2017

Answer:

In any case you need to enable traceability of the part, which means if you closed the DR (Discrepancy Report), it must contain information on what further steps will be taken with the product, in this case rework. Even when the rework doesn't fix t he defect, the company can decide to re-purpose the product or deliver it to the customer under concession.

I assume that the rework procedure includes the quality check and if the product is still not meeting the requirements and cannot be sent to the customer, the only way to handle it is to declare it nonconforming product and disposition it accordingly.

But, in any case, you need to maintain traceability of the part in all processing stages until delivery to the customer or disposition as a nonconforming product.

For more information, see: Understanding dispositions for ISO 9001 nonconforming product https://advisera.com/9001academy/blog/2014/11/18/understanding-dispositions-iso-9001-nonconforming-product/

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Jun 15, 2017

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