Interested parties - Decision

Answer:

Please check the last paragraph of Annex A.3 of ISO 9001:2015. It is up to each organization to decide if a certain entity is an interested party or not. Considering a certain entity or group as an interested party is not a technical decision, it is a management decision. Different organizations in a same economic sector can have different sets of interested parties due to different strategic orientations.

If you consider a certification body as an interested party I would consider the contract or agreement with them as the source of their requirements. Revision could be done when going for recertification or after some request to change the contract or agreement.

The following material will provide you information about interested parties:

- ISO 9001 – How to determin e interested parties and their requirements according to ISO 9001:2015 - https://advisera.com/9001academy/blog/2015/11/10/how-to-determine-interested-parties-and-their-requirements-according-to-iso-90012015/
- Understanding needs & expectations of interested parties in ISO 9001:2015 - https://advisera.com/9001academy/blog/2017/10/24/understanding-needs-expectations-of-interested-parties-in-iso-90012015/
- free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/