Performance against management system objectives
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Answer:
If I understand correctly the subject, I, as an assessor, would like to see the performance of the organization (the organization is the client of LRQA) against the management system objectives. What are the trends? What is the evolution of the results? Were the action plans implemented? Were the action plans effective?
The following materials will provide you more information about monitoring and analysis:
- Article - How to implement the Check phase (performance evaluation) in the QMS according to ISO 9001:2015 - https://advisera.com/9001academy/blog/2015/11/17/how-to-implement-the-check-phase-performance-evaluation-in-the-qms-according-to-iso-90012015/
- How to Write Good Quality Objectives - https://advisera.com/9001academy/knowledgebase/how-to-write-good-quality-objectives/
- [free course ] ISO 9001:2015 Internal Auditor Course - https://advisera.com/training/iso-9001-internal-auditor-course/
- book - ISO Internal Audit: A Plain English Guide - https://advisera.com/books/iso-internal-audit-plain-english-guide/
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Oct 27, 2018