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Performance objectives and strategic objectives

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Guest user Created:   Oct 31, 2018 Last commented:   Oct 31, 2018

Performance objectives and strategic objectives

"I'm not sure to know how to distinguish performance objectives and strategic objectives especially for the monitoring at the level of the quality management system. Can you advise me?”
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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

Expert
Carlos Pereira da Cruz Oct 31, 2018

Answer:

For me strategic objectives are performance objectives, but not all performance objectives are strategic. An organization can translate its strategic orientation into a set of objectives and targets, aligned with the quality policy. When we measure the organization’s performance against those strategic objectives, we are measuring the strategic performance. Besides strategic objectives an organization can have other objectives, for example can have process objectives that are not strategic. When we measure the organization’s performance against those process objectives, we are measuring performance or operational performance.

The following material will provide you information about implementing an ISO 9001 management system:

- ISO 9001 – How to Write Good Quality Objectives - https://advisera.com/9001academy/knowledgebase/how-to-write-good-quality-objectives/
- How to define Key Performance Indicators for a QMS based on ISO 9001 - https://advisera.com/9001academy/24/define-key-performance-indicators-qms-based-iso-9001/-iso-9001/
- free online webinar recorded Measurement, analysis, and improvement according to ISO 9001:2015 - https://advisera.com/9001academy/webinar/measurement-analysis-and-improvement-according-to-iso-9001-2015-free-webinar/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Oct 31, 2018

Oct 31, 2018

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