Scope determination

Answer

An organization can have several lines of products, can have different markets, can provide different services. Once an organization decides to implement a quality management system (QMS) and certify it, the organization is not obliged to integrate all those services, lines and products under the QMS and subject all activities to certification. Deciding the scope of the QMS is not a technical decision, it is a management decision.

The certificate describes the scope of the QMS in order to avoid misleading any interested party. If financing services are very important for your organization’s offer perhaps it is useful to integrate them in the list.

The following material will provide you more information about scope definition:
- ISO 9001 – How to define the scope of the QMS according to ISO 9001:2015 - https://advisera.com/9001academy/knowledgebase/how-to-define-the-scope-of-the-qms-according-to-iso-90012015/
- free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
- book – Discover ISO 9001:2015 Through Practical Examples – https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/