What should the department of education and student affairs do to implement accreditation and quality assurance at the university? For example. Curriculum design framework, teaching loading framework and marks framework, etc.
First, start with the scope. The department of education and student affairs may do a lot of things. What are the things included in the scope of the QMS?
Then, consider the interested parties. Who are the relevant interested parties of the department of education and student affairs? Now you know what is expected of the department, what are the services or products to be delivered to whom with what specifications.
Then, design the model of how the department of education and student affairs work based on the process-approach. After this, you can add the context analysis and do a risk determination exercise. What can go wrong in the processes? What can go wrong in the context?
The following material will provide you more information about the scope: