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Internal and External issues

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Guest user Created:   Sep 08, 2020 Last commented:   Sep 08, 2020

Internal and External issues

I would like to know how to prepare the format of internal and external issues.

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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Carlos Pereira da Cruz Sep 08, 2020

There is no mandatory requirement to retain records of internal and external issues determination. So, organizations are free to decide how to do it. For example, you may create a register for internal and external issues. In my case, I like to translate internal issues as positive or negative (strengths or weaknesses) and the external issues also as positive or negative (opportunities or threats). This way I record internal and external issues with a SWOT matrix. Please check how I do it in this free webinar on demand - - ISO 9001:2015 clause 4 - Context of the organization, interested parties, and scope - https://advisera.com/9001academy/webinar/iso-90012015-clause-4-context-of-the-organization-interested-parties-and-scope-free-webinar-on-demand/

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Sep 08, 2020

Sep 08, 2020