Evaluation of training effectiveness

According to ISO 9000:2015 effectiveness is about measuring the extent to which planned results are met. What are the planned results of training? Training is given with a purpose; training is given to meet an objective. An effective training is a training that meets its objective.

For example, we train people to learn how to use our company software. And we set as our objective that one week after training, people already know how to use the software and are autonomous, they don’t need more than one help per day.

If after that one week we meet our objective, we can say that the training was effective. Please note that each training has a different purpose and a different objective, and different timings to check effectiveness. So, evaluating training effectiveness requires predetermining training objectives and timing to check effectiveness.

The following material will provide you more information about effectiveness:

- Article – How to measure training effectiveness according to ISO 9001 - https://advisera.com/9001academy/blog/2016/03/29/how-to-measure-training-effectiveness-according-to-iso-9001/
- Enroll for free course - ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
- Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/