Training Effectiveness

Hi Juanito,

The training evaluation is when the organization evaluates quality of the training and whether the training covered all that the company expected from it. Criteria for evaluation of the training can be knowledge of the trainer, his ability to transfer the knowledge, etc.

The training effectiveness is when the organization is evaluating whether the trainees got the sufficient knowledge during the training. For example, if the training was on how to operate some machine, have the trainees learned to operate the machine. This can be done through test and questionnaires that trainees take after the training.

For more information, see: How to measure training effectiveness according to ISO 9001 https://advisera.com/9001academy/blog/2016/03/29/how-to-measure-training-effectiveness-according-to-iso-9001/