Training effectiveness and job descriptions

1. Is it a must for the manager to fill a report evaluating the effectiveness of a training program attended by his employee?
2. Is it an ISO 9001:2015 requirement to have job descriptions for all the staff?

Answer:

1. The manager doesn't have to conduct evaluation of the training effectiveness, the evidence of the effectiveness can be the certificate about passing an exam or the effectiveness can be evaluated by other employees that already have competence required. For example if you send an employee to learn how to operate some machine, the other employee that already operates the machine can confirm that the newly trained employee is competent of operating the machine.

2. No, the ISO 9001:2015 does not explicitly requires organizations to have job descriptions for all the staff, however it is a good starting position for identifying needs for training.

For more information, see:
- Improving quality through effective training https://advisera.com/9001academy/blog/2014/12/09/improving-quality-effective-training/