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  • Information and Classification Policy


    Yes, ISO 27001 allows you to use any classification levels you find appropriate.

    Example - client confidential covers Client data contained or created using our application software or custom reports created with database tools, Email communications with clients, etc. Is this kind of classification acceptable?

    Answer: You should not prescribe the classification levels for particular information in advance - asset owners should decide on classification levels once they assess the confidentiality of particular information in question.

    It would be a bit of a complication to label some of the information, so is it acceptable to prescribe that they are not labeled? Just to believe that awareness would be enough?

    Answer: Theoretically this is possible, but it is not really recommendable. The problem is the following: if you prescribe that all the information is classi fied if unlabeled, then you are always in danger that someone did not know for this rule.

    Should we classify information by the most important one from the group - for the most of the contracts with clients there is the same level of confidentiality, but there is always a couple of them which are super, top level confidential. Should we, because of this, classify all the contracts as top level confidential?

    Answer: Probably the best approach in this situation is to classify different contracts with different level of confidentiality.

    By the way, this article will help you: Information classification according to ISO 27001 https://advisera.com/27001academy/blog/2014/05/12/information-classification-according-to-iso-27001/
  • Policy Version Control

    For your Information security incident management policy I think it would be better to continue from the old version number - this is because your policy is not a new one, it has a continuity from the old policy that existed before the merger with the QMS document.
  • Difference between clauses 5.1.e and 6.1.1.a of ISO 27001:2013


    Answer:

    Both clauses you refer to have the same text, however clause 5.1 e) refers to the responsibilities of the top management, while clause 6.1.1 a) refers to anyone who performs the planning of the ISMS.
  • Interpretation of A.14.2 : Security in development and support processes

    Sub-section A.14.2 (Security in development and support processes) applies to any kind of development: software or other type. However, the controls in this sub-section suggest that this development must be related to information systems. So you might have some kind of a development of new products in your systems which do not require any software development.
  • ISO 27001 Implementation

    You'll find 2 case studies about the ISO 27001 implementation here:

    ISO 27001 Case Study – Lessons Learned from ISO 27001 Implementation https://advisera.com/27001academy/blog/2012/03/12/lessons-learned-from-iso-27001-implementation/
    ISO 27001 Case study for data centers: An interview with Goran Djoreski https://advisera.com/27001academy/blog/2013/10/29/iso-27001-case-study-for-data-centers-an-interview-with-goran-djoreski/
  • A question about asset inventory


    Yes, inventory of assets is a mandatory document (providing that you selected control A.8.1.1 as applicable.) The Asset inventory can be in form of an Excel sheet, or a software/database - you can select the form that suits you best. It does not have to be signed by the top management.

    See also this article: How to handle Asset register (Asset inventory) according to ISO 27001 https://advisera.com/27001academy/knowledgebase/how-to-handle-asset-register-asset-inventory-according-to-iso-27001/
  • Taking into account the existing controls during the risk assessment


    Answer:

    Yes, when you assess the impact and the likelihood, you have to take into account the existing controls. In such cases, in the column "Existing controls" you can fill in just a plain description of the control, without referring to ISO 27001 or ISO 27002.
  • Certificate validation


    Answer:

    ISO website has nothing to do with the certificates issued to companies; the purpose of ISO is only to publish the standards.

    You should check whether your certification body has the license to issue certificates - i.e. you have to check whether they have the accreditation issued by your local accreditation body (this is usually a government agency). For example, accreditation body in the United Kingdom is UKAS.
  • Difference in business continuity in 27001:2005 and 27001:2013


    The difference in business continuity between 2005 and 2013 revision of ISO 27001 is the following:

    2005 revision required the business continuity to be implemented in the whole scope of the ISMS
    2013 revision requires the business continuity to be implemented only to the information security aspects of the ISMS - i.e. only for security processes and technology - therefore, the new revision requires less work to be done for business continuity

    It is true that by implementing business continuity for ISO 27001 the company does not automatically get ISO 22301, however it is my opinion that it does make sense to implement both of this standards together. The reason for this is that ISO 27001 does not provide any methodology for the business continuity implementation, while ISO 22301 offers very good methodology for it; further, these two standards are high ly compatible, and the implementation of ISO 22301 as part of the ISO 27001 requires perhaps only 10% extra effort.

    See also this webinar: ISO 27001 & ISO 22301: Why is it better to implement them together? https://advisera.com/27001academy/webinar/iso-27001iso-22301-certification-process-free-webinar-demand/
  • Information Asset: Business Applications and their Scope

    I mean almost same what you wrote in your last sentence that if I include in my scope only hardware and the system software then I will left most important (business) data what is stored on those servers and which are important for company business processes. So that's why I think that in scope should be first most important business processes and during the risk assessment data center will be identified one of the important asset itself where where ISMS should spread on it and of course other assets which will be identified on the data center and outside of the data center as well.
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