Start a new topic and get direct answers from the Expert Advice Community.
CREATE NEW TOPIC +Guest
While AS9100 does not dictate how the QMS will be assessed and does not dictate how long customer production processes need to be functioning, it might b possible to assess if the processes are in place without this (although this is not easy nor preferable). It is also worth noting that AS9100 does not talk about KPIs either. In ISO 19011, the standard which gives guidance on how to audit ISO management systems, these guidelines identify three methods of collecting audit evidence; observation, interview, and review of records. So, it could be possible to verify through interviews and observation that the processes are in place and functioning even if the records do not exist because no customer production has taken place.
I am not suggesting this is preferable, nor will it be easily done, but it could be possible. As for certification auditors, I also do not know what their opinion would be on auditing a system that is not currently in use to meet customer requirements, so you would have to ask your certification body directly. The question I would ask is why are you maintaining a QMS that you are not using? If the company does not produce products for aerospace, then why are you certifying to AS9100?
You can read more on how ISO 19011 works in the article: