Where do you see the place of purchase in ISO 14001? In my company this department get all the information and requirements from the development department, so I do not see a smart contribution.
Asking because of determining the scope. And purchasing in our situation is outside, on the group level.
Thank you in advance for answer
Answer:
Purchasing process is important part of the organization and clause 8.1 has significant part about the control of outsourced processes and externally provided products and services. Even if the purchasing is conducted on the higher level, the part of the organization you want to put under the EMS (Environmental Management System) scope still makes purchasing requests and it needs to define those requirements in terms of environmental protection and operational control.
I don't say it cannot be done, but think it is beneficial for the EMS to include the purchasing process in the scope.
Information Security control and revision over third parties
Answer: For verifying the compliance of an outsourced service like Office 365 you should use as reference the terms of service for the provision of the service. In this term of service you should look for clauses referring to which and how information controls will be implemented and how the provider will demonstrate to the customer that the controls are implemented and working properly.
From this point you can ask for evidences of how the controls are implemented and how they are being verified and evaluated either by the provider (e.g. by means of an internal or external audit of the provider's premises) and by the organization (e.g. through a review of audit reports sent by the provider to the person responsible by the service in your organization).
In case big providers do not provide enough security, then you should consider switching to smaller providers with you can specify the security clauses they need to comply to.
Answer: Basically you have to put the reason why the control is applicable or not to your organization.
To justify the application of a control you can state it is applicable because:
- of the results of risk assessment (e.g., applicable because the risk number xxxx);
- it should comply with a legal requirement (e.g., applicable to ensure compliance with law, industry regulation or contract);
- of a top management decision
In general the justification to not apply a control is related to the fact that there is not unacceptable risk related to that control, or that Top Management has accepted the risk as it is.
The scope is IT Infrastructure along with HR Administration.
Providing evidence for requirements regarding interested parties
Answer:
The auditor will try to determine whether you identified relevant interested parties and their needs and expectations and how you are meeting those needs and expectations. Although it is not required by the standard, the best way to provide evidence that you've identified interested parties and their needs and expectations is to document them in some kind of record or register.
There is no certification required to be an ISO 9001 consultant, at least in most countries. Put yourself in the shoes of a potential customer and think about what they would look and care when searching for an ISO 9001 consultant, things like background, experience with ISO 9001 and economic sectors. Most customers expect a consultant to have some certificates
These materials will also help you regarding the topic of becoming an ISO 9001 consultant:
Answer: We're sorry about this confusion. You should use the list that comes with your documentation toolkit. Besides the mandatory documents, the documents listed in the toolkit also include forms for mandatory records.
This toolkit has all documents required to comply with ISO 27001, together with additional material and support to guide you through your implementation project. These templates are also applicable to any kind of organization.