Answer: The mentioned guideline refers to ISO 27001 Annex A.15 (Supplier Relationships). You must implement controls related to your suppliers only if:
1- Your Risk Assessment identified any supplier-related risks your organization considers unacceptable
2- Your organization decided to implement supplier controls for any other business reason not related to information security.
3 - Your customers requirements, or any legal or regulatory requirement, demands you to implement supplier control.
If your situation is not in any of these alternatives, you do not need to implement supplier-related controls.
I recently completed an internal audit training and this is my first official audit that I will conduct. Can you please guide me what to look at and what kind of questions should I ask?
Answer:
First you need to read the standard and understand the requirements related to the processes you are about to audit. Then you need to read all procedures and records from the processes and see if they are compliant with the requirements of the standard. Afterwards you need to formulate questions to be asked during the audit. The question should provide you with "yes or no" answers and each question should be relate to ether requirement of the standard or activity within the processes you are auditing. Once you prepared the checklist and got familiar with the standard requirements and procedures used in the processes you are ready for the audit.
By control, I assume you think of operational control in ISO 14001. Operational Controls describe specific operations
for controlling and managing the activities, processes, products, and services associated with the significant environmental aspects.
By influence, I assume you think of environmental impact. The definition of environmental impact is change to the environment, whether adverse or beneficial, wholly or partially resulting from an organization’s environmental aspects.
The best way to start the integration is to identify common requirements of those three standards and try to meet them trough the same documents. This includes a big part of ISO 14001 and ISO 9001 since they now have the same structure and similar requirements. For more information, see Free webinar - How to integrate ISO 9001:2015 and ISO 14001:2015
The most important thing with defining operational control is what negative effect you want to prevent. For example if it is an emission of polluting gases in the air, you will need to put filters to prevent that, or if you want to prevent wrong disposal of electrical waste such as printer toners, you will sign a contract with the company that disposes and/or recycles such waste.
The Sedex Members Ethical Trade Audit (SMETA) was developed by the Sedex Associate Auditor Group (AAG). SMETA is designed to reduce duplication of effort in ethical trade auditing, benefiting retailers, consumer brands, and their suppliers. It was developed in response to member demand for an ethical audit report format that could more easily be shared.
SMETA is not a code of conduct, a new methodology, or a certification process, but describes an audit procedure which is a compilation of good practice in ethical audit technique.
Unfortunately, we do not have any materials regarding it, since we are focused on ISO and ITIL standards.
PIR
The answer:
You noticed right, Post Implementation Review (PIR) is a must in case of unsuccessful changes. There is no out-of-the box solution how to do it. That depends on the, e.g.:
- company size
- type of change
- available resources...etc.
But, once you define further activities (you mentioned - recommended actions) in order to make things right (i.e. change implementation) and learn the lesson, I see few things to do:
- analysis - usually Change Advisory Board (CAB) will do that. Make minutes and define responsibilities
- preparation - you will need to take new attempt. Be sure that something changed from last time (what - well, that depends on your analysis). Define all steps you need to do, take a trial if possible.
- implementation - when you get to this point, you'll be familiar with new implementation. Be sure to track all activities (and have all responsibilities defined).
- review - review new attempt. I f it was a success - compare it to unsuccessful attempt and look for difference -that's your lesson learned.
Answer: The point is not whether these providers are ISO 27001 certified or not, the point is whether they comply fully with the security clauses that are part of the contract they have signed with you.
The evidence about this you can get in couple of ways:
- They can send you reports
- You can send your auditor to their company
- You can send third-party auditor to their company to check whether they are compliant with the contract
Answer: To justify an implemented control that do not have identified risks on the Risk Assessment, that can be related to it, the most suitable justification on the Statement of Applicability would be, as you thought, the original reason that justified the control implementation, something like "control implemented as a requirement of interested parties", or "control considered common sense / normal operating procedure in our industry".