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Action plan for non-conformity

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Guest user Created:   Oct 18, 2019 Last commented:   Oct 18, 2019

Action plan for non-conformity

How to prepare an action plan after external auditor has given minor NC?

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ISO 27001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 27001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

Expert
Rhand Leal Oct 18, 2019

To prepare a corrective action to treat a non-conformity you need to:

  • Define the problem
  • Define the scope
  • Containment Actions
  • Find the Root Cause
  • Plan a Corrective Action (steps needed to eliminate the root cause of the problem)
  • Implement the Corrective Action
  • Follow up to make sure the Plan worked

This article will provide you further explanation about corrective actions:
- Seven Steps for Corrective and Preventive Actions to support Continual Improvement https://advisera.com/9001academy/blog/2013/10/27/seven-steps-corrective-preventive-actions-support-continual-improvement/ (although this article is about ISO 9001, the same concept applies to ISO 27001)
 
This material will also help you regarding corrective actions:
- ISO Internal Audit: A Plain English Guide https://advisera.com/books/iso-internal-audit-plain-english-guide/

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Oct 18, 2019

Oct 18, 2019