Addressing context of the organization
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Answer:
The first important thing to remember is that you don't have to document entire context of the organization, simply because ti would be very long document and there would always be a question if it is completed.
You need to determine external and internal issues regarding your company and how they affect your company ability to achieve its objectives.
Internal issues or internal context may includes organizational structure, organizational culture, communication process in the company, the sequences and interaction between the processes, competence of your employees, condition of the equipment, etc.
External issues or external context includes the environment in which your company operates, it usually includes political situation, economical situation, relevant legislation, culture of the market where you place your products or services, etc.
For more information, see:
- How to identify the context of the organization in ISO 9001:2015 https://advisera.com/9001academy/knowledgebase/how-to-identify-the-context-of-the-organization-in-iso-90012015/
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Apr 08, 2016