Does the approach to build a quality management system depend on size of the organization, for example small business -100 personnel or large org -above 500-1000 personnel ans if yes, what are the salient differences ?
The main steps for implementing a quality management system are the same. However, the larger an organization, the more complex, the more vertical it is. So, normally, larger organizations require more formalization and more training. For example, a larger organization may need documented procedures for some activities that another smaller organization, in the same economic sector, may decide to not formalize in a documented procedure. A smaller organization may use a All-Hands Meeting to communicate a message to everybody, a larger organization may need to use a newsletter, a video or other scalable option.
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