AS9100 Root Cause & CA

Answer:
Giving generic root causes and corrective actions is difficult because when the corrective action process is done well it needs to be very specific for the systematic problem that was faced. For instance, if you were investigating an error in the design of a part you may find that there was a root cause problem with the calculations cause by an input error in the program and the corrective action would be to correct the drawing and put in a better check system for the inputs. However, if you found that the root cause was due to a previously unidentified problem in the calculation system you may need to take action to put in place the temporary check procedures and systems corrections and updates necessary to address this risk which could entail a very lengthy implementation plan.

For a better understanding of how the corrective action proce ss differs from improvement see this article, “Corrective actions vs. continual improvement in AS9100”, https://advisera.com/9100academy/knowledgebase/corrective-actions-vs-continual-improvement-in-as9100/